Shipping & Delivery Policy

Quotes and timing

Shipping estimates are not guaranteed delivery dates. Dispatch depends on final approval, payment, packing completion, carrier availability and required export documents.

Charges, duties and taxes

• Shipping is charged unless expressly included in the quotation.
• Import duties, VAT, customs fees, brokerage and destination charges are normally the client's responsibility.
• Remote-area or re-delivery charges may be billed separately.

Carrier delays

Customs inspection, weather, strikes, carrier disruption, incorrect delivery details and destination restrictions may delay delivery outside Zameett's reasonable control.

Inspection and claims

Inspect packages promptly and retain packaging, labels and photographs if damage or shortage is suspected. Carrier claims must be reported within the applicable carrier deadline.